Have a Liberty Mutual policy and need collision repair in Louisville? All Star Auto Body Shop repairs Liberty Mutual policyholders' vehicles at 9213 Dixie Hwy Ste A, and we handle the paperwork with you.
Have these ready
- Your Liberty Mutual claim number, if you've filed
- Your policy number and driver's license
- Photos of the damage and the scene, if you have them
- The other driver's information, if another vehicle was involved
FAQ
Common questions
Do I have to use the shop Liberty Mutual recommends?
No. Kentucky law lets you choose where your vehicle is repaired. Any shop Liberty Mutual suggests is only a suggestion, and you can bring your car to us.
Will picking my own shop slow down my Liberty Mutual claim?
Timing depends on the damage, parts availability and insurer approvals, not on which shop you choose. We keep you updated at each step.
What will I pay?
Typically your deductible. Liberty Mutual pays the approved cost of repair. If hidden damage raises the cost after teardown, we submit a supplement.
Can I get an estimate before I file with Liberty Mutual?
Yes. A free estimate shows what the repair involves, which can help you decide how to proceed.