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How to Choose a Body Shop in Kentucky
Your insurer may suggest a shop. Here's what to look at before you decide.
It's your choice
Kentucky law lets you choose where your vehicle is repaired. A suggested shop is just a suggestion.
Ask for the estimate in writing
A good estimate lists parts, labor and paint. Ask questions about anything you don't understand.
Ask about procedures
Ask whether the shop follows the manufacturer's repair procedures and handles calibration for your vehicle.
Check how they communicate
You should hear about timeline changes, supplements and parts delays without having to chase anyone.